Terms of Service | HotelScope

tags: [legal, terms-of-service, tos]

Created: 2026-02-27 00:01:07 UTC

Last Updated: 2026-03-01 02:32 UTC

OpenPublic Networks LLC d/b/a HotelScope

Effective Date: [PLACEHOLDER — insert date before going live]

1. Acceptance of Terms

By accessing or using the HotelScope website located at hotelscope.ai (the "Site"), mobile applications, or any related services (collectively, the "Service"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"), our [[privacy-policy|Privacy Policy]], our [[cookie-policy|Cookie Policy]], and our [[booking-terms|Booking Terms & Conditions]], all of which are incorporated herein by reference.

If you do not agree to these Terms, you must not access or use the Service.

These Terms constitute a legally binding agreement between you and OpenPublic Networks LLC, a Florida limited liability company, doing business as HotelScope ("HotelScope," "we," "us," or "our").

2. Eligibility

You must be at least 18 years of age to use the Service or make any booking through the Service. By using the Service, you represent and warrant that:

You are at least 18 years old;
You have the legal capacity to enter into a binding contract;
You are not barred from using the Service under applicable law;
All information you provide is accurate, current, and complete.

HotelScope does not knowingly provide services to persons under the age of 18. If we become aware that a user is under 18, we will terminate their account.

3. Account Registration

3.1 Creating an Account

Some features of the Service require you to register for an account. When you register, you agree to:

Provide accurate, current, and complete information;
Maintain and promptly update your account information;
Keep your password secure and confidential;
Notify us immediately of any unauthorized use of your account at [PLACEHOLDER — support email].

3.2 Account Responsibility

You are solely responsible for all activity that occurs under your account. HotelScope is not liable for any loss or damage arising from your failure to maintain the confidentiality of your credentials.

3.3 Account Termination

HotelScope reserves the right to suspend or terminate your account at any time, with or without notice, if we reasonably believe you have violated these Terms or engaged in fraudulent or harmful activity.

4. The HotelScope Service

4.1 Agency Model

HotelScope operates as a travel agent — not as a hotel or accommodation provider. When you book through HotelScope, you are entering into a contract with the hotel, property, or accommodation supplier ("Supplier") for the underlying accommodation. HotelScope facilitates that transaction on behalf of the Supplier and earns a commission or service fee.

HotelScope is not the seller, operator, or provider of the accommodation itself.

4.2 Pricing

Rates displayed on the Service are provided by third-party Suppliers and are subject to change without notice. A rate is not guaranteed until a booking is confirmed and you have received a written confirmation. HotelScope makes reasonable efforts to display accurate pricing but does not guarantee that any displayed rate will be available at the time of booking.

4.3 Search Results

Search results, rankings, and recommendations on the Service may be influenced by commercial relationships with Suppliers. See our [[affiliate-disclosure|Affiliate & Commission Disclosure]] for more information.

4.4 Affiliate Links

The Service may include links to third-party booking platforms or hotel websites from which HotelScope may earn a referral fee or commission. Your use of such third-party links is at your own risk and subject to the third party's own terms.

5. Bookings

5.1 How Bookings Work

When you complete a booking through the Service:

1. You submit your booking request and payment information;

2. HotelScope transmits your booking to the Supplier;

3. The Supplier confirms or declines the booking;

4. If confirmed, HotelScope will send you a booking confirmation via email.

A booking is not confirmed until you receive a written confirmation email. Do not assume a booking is guaranteed based on a completed payment form alone.

5.2 Accurate Information

You are responsible for ensuring that all guest details, check-in/check-out dates, and room selections are accurate before completing a booking. Errors in booking details may not be correctable after confirmation without incurring fees.

5.3 Supplier Terms

By completing a booking, you also agree to the applicable terms and conditions of the Supplier (the hotel or property), including their cancellation policy, check-in requirements, and house rules. HotelScope will display the Supplier's cancellation policy at the time of booking where available.

6. Payments

6.1 Payment Processing

All payments are processed securely by our third-party payment processor, Stripe, Inc. HotelScope does not store, collect, or have access to your full payment card number. Stripe's use of your payment data is governed by Stripe's Privacy Policy.

6.2 Charges

By completing a booking, you authorize HotelScope (via Stripe) to charge your selected payment method for the total amount displayed at checkout, including any applicable taxes, fees, or service charges.

6.3 Currency

Unless otherwise specified, all prices are displayed in US Dollars (USD). If your payment method is in a different currency, your bank or card issuer may apply a conversion fee. HotelScope is not responsible for foreign exchange fees.

6.4 Price Errors

In the event of a manifest pricing error (e.g., a hotel room shown at $0 or an obviously incorrect rate), HotelScope reserves the right to cancel the booking and issue a full refund. We will notify you promptly if this occurs.

7. Cancellations, Modifications, and Refunds

Cancellation and refund rights are governed primarily by the Supplier's cancellation policy disclosed at the time of booking. Please review our [[booking-terms|Booking Terms & Conditions]] and [[booking-terms#cancellations|Cancellation & Refund Policy]] for full details.

In general:

Free cancellation windows vary by hotel and rate type;
Non-refundable rates are not refundable under any circumstances once booked;
Modifications to confirmed bookings may not be possible or may incur fees;
HotelScope will act as your agent to communicate cancellation requests to the Supplier but cannot guarantee outcomes beyond the Supplier's stated policy.

8. Prohibited Uses

You agree not to use the Service to:

Violate any applicable law or regulation;
Make fraudulent, speculative, or unauthorized bookings;
Transmit any malicious code, viruses, or harmful content;
Scrape, crawl, or harvest data from the Service without our express written consent;
Circumvent, disable, or interfere with security features of the Service;
Engage in any activity that disrupts or impairs the Service;
Impersonate any person or entity;
Use the Service for any commercial purpose without our written consent (e.g., reselling bookings obtained through the Service).

9. Intellectual Property

9.1 Our Content

All content on the Service — including text, graphics, logos, software, and the compilation thereof — is the property of OpenPublic Networks LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9.2 Hotel Content

Photos, descriptions, amenity listings, and other content provided for hotels or properties are supplied by third parties (Suppliers, data providers, or the properties themselves). HotelScope does not own this content and makes no warranty regarding its accuracy or completeness.

9.3 User Content

If you submit reviews, feedback, or other content through the Service, you grant HotelScope a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content in connection with the Service.

10. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

HOTELSCOPE DOES NOT WARRANT THAT:

THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE;
SEARCH RESULTS WILL BE COMPLETE OR ACCURATE;
ANY BOOKING REQUEST WILL BE CONFIRMED BY THE SUPPLIER;
HOTEL DESCRIPTIONS, PHOTOS, OR AMENITY INFORMATION ARE ACCURATE OR UP TO DATE.

HOTEL AMENITIES, PHOTOS, STAR RATINGS, AND DESCRIPTIONS ARE PROVIDED BY THIRD-PARTY SUPPLIERS AND ARE NOT VERIFIED BY HOTELSCOPE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OPENPU BLIC NETWORKS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:

ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL;
DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE;
DAMAGES ARISING FROM THE ACTS OR OMISSIONS OF THIRD-PARTY SUPPLIERS;
ANY BOOKING ERRORS RESULTING FROM INACCURATE INFORMATION YOU PROVIDED.

IN NO EVENT SHALL HOTELSCOPE'S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO HOTELSCOPE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability. In such jurisdictions, the above limitations apply to the fullest extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless OpenPublic Networks LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

Your use of the Service;
Your violation of these Terms;
Your violation of any third-party rights;
Any booking made through your account.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal proceeding, you agree to contact HotelScope at [PLACEHOLDER — legal/support email] to attempt to resolve the dispute informally. We will make good-faith efforts to resolve disputes within 30 days.

13.2 Binding Arbitration

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Service shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except as provided in Section 13.4 below.

Arbitration shall take place in [PLACEHOLDER — county], Florida, or, at your option, via telephone or video conference. The arbitrator's decision shall be final and binding.

13.3 Class Action Waiver

YOU AND HOTELSCOPE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

13.4 Small Claims Court

Either party may bring an individual action in small claims court for disputes within the applicable jurisdictional limits, without first engaging in arbitration.

13.5 Jury Trial Waiver

TO THE EXTENT PERMITTED BY LAW, BOTH PARTIES WAIVE THE RIGHT TO A JURY TRIAL FOR ANY CLAIM ARISING FROM THESE TERMS.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict-of-law provisions. Subject to the arbitration provisions above, you consent to the exclusive jurisdiction of the state and federal courts located in [PLACEHOLDER — county], Florida.

15. Changes to These Terms

HotelScope reserves the right to modify these Terms at any time. We will notify you of material changes by posting the revised Terms on the Site with an updated "Last Updated" date. If you continue to use the Service after the effective date of the changes, you accept the revised Terms.

16. Miscellaneous

Entire Agreement: These Terms, together with the Privacy Policy, Cookie Policy, Booking Terms & Conditions, and Affiliate Disclosure, constitute the entire agreement between you and HotelScope regarding the Service.
Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force.
Waiver: Our failure to enforce any provision is not a waiver of our right to enforce it later.
Assignment: You may not assign your rights under these Terms. HotelScope may assign its rights without restriction.
Force Majeure: HotelScope is not liable for delays or failures caused by events beyond its reasonable control, including natural disasters, pandemics, government actions, or third-party supplier failures.

17. Contact Us

For questions about these Terms:

OpenPublic Networks LLC d/b/a HotelScope

[PLACEHOLDER — street address]

[PLACEHOLDER — city, state, zip]

Email: [PLACEHOLDER — legal@hotelscope.ai or similar]

Website: https://hotelscope.ai